DTC Manager

• Products: customer-facing copy, SEO, relationships, pricing presentation and publication
• Storefront Editor: homepage, collections, navigation, pages, promotions and media
• Operations: sync runs, allocations, reservation history, queue health and reconciliation
• Audit: who changed, retried or repaired something
• Settings: DTC-specific configuration and staff controls

Until VAU-147 ships, the navigation may still show Customers, Orders, Analytics and DTC Inventory.

• Use Medusa Admin for Customers, Orders and real commerce state.
• Use Medusa Admin for available-to-sell inventory and reservations.
• Use DTC Operations for allocation and cross-system evidence—not as a second inventory ledger.

1. 1Read the affected event, order or transfer identifier.
2. 2Check which side last committed the work: WMS, DTC Manager or Medusa.
3. 3Use the exact-item recovery action only after the underlying cause is understood.
4. 4Confirm the queue clears and the destination state changes. A successful button click alone is not proof.